Privacy Policy
Last updated: 20 Jan 2025
Trafalgar Theatre Productions Limited
Trafalgar Theatre Productions Limited is a data controller of any personal data it collects and holds about you. Trafalgar Theatre Productions Limited is a subsidiary of Trafalgar Entertainment Group Limited. Trafalgar Theatre Productions Limited is referred to as “we”, “us” and “our” in this privacy notice. We are a company registered in England and Wales under company number 05642477. We are registered on the Information Commissioner’s Office Register; registration number ZB330973.
Address: Ashcombe Court, Woolsack Way, Godalming, Surrey, United Kingdom. GU7 1LQ.
Data Protection Officer’s Email: [email protected]
Introduction
The purpose of this Privacy Notice is to explain how we will use any personal data we collect about you, the rights you have over any personal data we hold about you, and to tell you about the policies and procedures that we have in place to respect your privacy and keep your personal data secure.
We reserve the right to change this Privacy Notice from time to time. Any such changes will be posted on this page so that we can keep you informed about how we process your personal data. If significant changes take place, we will also contact you directly via email.
How we obtain your personal data
Most of the personal data we hold about you is provided directly from you through the following activities:
- Browsing our websites
- Buying or using our products/services
- Contacting or purchasing through various channels or signing up via third-party sites
- Taking part in surveys
We also collect information from:
- Business partners who sell our products/services
- Credit agencies
- Business directories
- Organisations we have acquired where you were a customer
- Suppliers involved in managing your products/services
- Organisations you’ve given permission to share information with
The types of personal data we process
The information we collect about you may vary depending on the products/services you use. The types of personal data we process include:
- Your name, date of birth, gender, address, and contact details
- Your account information, such as account numbers, products/services used, and marketing preferences
- Your communications with us, including emails, calls, and social media interactions
- Imagery, such as photos, CCTV footage, or body-worn camera recordings
- Audio, such as voiceovers or spoken testimonials
How we will use your personal data and the legal basis for using it
We process personal data about you under the following legal bases:
Legal Basis | Purpose |
---|---|
Contractual necessity |
|
Legitimate interests |
|
Legal obligations |
|
Who we share your personal data with
We may share your personal data with the following:
- Banks
- Law enforcement agencies
- Regulatory bodies, courts, and public bodies
- Law firms and auditors
- Our parent company
Transferring personal data to other countries
We may need to transfer your personal data outside the UK. We ensure adequate protection through legal agreements and technical security controls.
Securing your personal data
We have implemented technical and organisational controls to protect your personal data against unauthorised processing, loss, or destruction.
Retention
We determine retention periods based on the nature of the data, the purpose of processing, and legal requirements. For example, lapsed customer data is retained for 5 years.
Your rights
You have several rights over your personal data, including the right to access, update, delete, restrict processing, and object to processing for direct marketing. Contact us at [email protected] for more information.
Cookies
For details on how we use cookies, please refer to our Cookie Policy.
Your right to complain
If you have a complaint, contact us first at [email protected]. Alternatively, you can contact the Information Commissioner’s Office at www.ico.org.uk.
Other formats
This Privacy Notice is available in large print, coloured paper, Braille, and audio upon request.
Last Update
This privacy notice was last updated in June 2024.